Acceptance of conditions

By accessing our services via the taxivite.fr website, our application, or any other channel, you fully and unreservedly accept these general terms of use. If you do not accept these terms, please do not use our services.

Use of services

You agree to use TaxiVite services only for lawful purposes, in accordance with current laws and regulations. Any abusive or fraudulent use will result in the suspension of your access to our services.

Booking a taxi

When booking via our site, application, or by phone, you agree to be present at the indicated time and address for pick-up. Any unreported delay may result in additional fees or the automatic cancellation of the ride.

Booking cancellation

Cancellations must be made within a reasonable timeframe. In case of late or unjustified cancellation, cancellation fees may be applied in accordance with our pricing policy.

Payment

Rides must be paid according to the current rates displayed on our platform. We may request valid payment information to confirm a booking, particularly for online or prepaid payments.

Responsibility

TaxiVite declines all responsibility in case of delay due to unforeseen circumstances (traffic, weather conditions, etc.), accidents, or loss of personal effects. It is the customer's responsibility to watch over their belongings during the ride.

Modification of conditions

We reserve the right to modify these terms of use at any time. Changes will take effect as soon as they are published on the taxivite.fr website. We recommend that you consult this page regularly.

Termination

TaxiVite reserves the right to suspend or terminate access to its services for any user who violates these terms, without notice or compensation.